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• General
conditions of sale
•
Shipping
& Postal rates
•
How
to pay
• Contact
us
EuroSheetMusic.com is the
english version of partituras.com
that is the spanish web site launched in 1998 and is specialized in sheet music,
scores, methods, CDs, DVDs, instruments and
musical accessories shopping online
How
to buy
If you’re looking for a specific item available
in our catalogue, use the search box at the top-right corner of
every page, otherwise you can browse around the site throughout the
three sections: Modern Music (Pop, Rock, Movie, etc.), Jazz and Classical Music. In each section you’ll find an
alphabetical list of the bands, authors, interpreters etc. in our
catalogue.
Clicking on the title or on the more info of each item will take you to a
more detailed information usually including a cover image,
a description and other useful information such as the price, length
and publisher.
To order any item, just press BUY and the item
will be automatically put into the shopping cart. From the cart page
you can go back into the site and look for more titles. When you want to place your order, fill in the
form that follows on the same page. To process your order we need to
know the destination area, the payment methods and your first name,
surname, address, town, postcode, city/province/state and your
country. (Your email address is necessary in order to communicate eventual problems in the process of the order).
Send
the form: if all correct, the order will be able to be confirmed or,
with back option, to modify.
If the payment form is OnLine with Visa or
MasterCard, you’ll be first sent to the safe server (https) where
you can fill your credit card details.
In all the cases, to end the process, the customer will be able to print the receipt of the purchase.
You can also send the order
using the mail form
General Sale Conditions
EuroSheetMusic.com
is the domain that permits the commercial activities of the
following limited company:
Partituras Network SL*
c/Anselm Clavé, 59 bajo
08350 Arenys de Mar
Barcelona - España
VAT Code: ESB 63482269
Tel. +34 93 7958550
Fax +34 93 7958539
email: mail form
*Partituras Network SL is a company of Arrigo Tomasi Ediciones
Musicales SL
This company shall draw invoice relatively to the
commercial transactions executed in EuroSheetMusic.com site.
Price (sales tax included) and availability
information displayed on the EuropeSheetMusic.com web site are
subject to change without notice. The indicated delivery time is a
rough estimate and EuroSheetMusic.com is going to do its
best to respect it. Any delays won’t give the right to
compensation or to the order’s cancellation.
Returns
We
consider the delivery as carried out when the selected item(s) are
sent to you, and upon delivery you will be asked to sign the receipt.
If the sent
item(s) do not match those of the receipt, in terms of quality or
quantity, you will have to make a complaint within seven (7) days from
the delivery date: by e-mail, phone or registered letter. EuroSheetMusic.com will refund the respective amount or exchange the item(s) delivered
once they are returned to us.
If
the order hasn’t been sent yet you can modify or cancel it in any
moment. Considering
particular features of the products we offer (books, CDs, DVDs,
etc.), once the item(s) has been sent, you can’t exercise your
“right of second thoughts” unless the item(s) is returned with
the original packaging intact. After
the return of the item(s) with the intact package, if you have
chosen the credit card payment, you’ll be immediately refunded.
For other payments, send email indicated the refund form.
Privacy
The
private informations put on the registration form will be included
into our database with the only purpose of carrying out the order,
so they are not going to be handed over to theerdy parties. You have
the right to change or cancel your data. This can be done by e-mail,
call phone or registered letter. On request you
can receive any information about offers or news.
Postal
Charges (Prices
in EURO)
|
Destination Area |
Amount |
Time delivery (*) |
|
Europe |
10,00
Euro |
4-10 days |
| Rest
of the world |
15,00 Euro |
2-4 weeks |
|
|
|
* Approximate
delivery time calculated from the sending date and subject to the local mail
service efficiency.
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The order will be executed during the 24-48 hours
following the registration (only business days).
In the
case the requested material isn’t in stock, we aim to fill your
order within the 5-15 following days.
You
can follow your order’s progress entring the Customer area.
If you
enter the order number and your surname into the corresponding boxes, you’ll view the following
information:
- Received order, not yet
performed.
The order has been entered correctly but it hasn’t been performed
yet.
- Forwarding: XX/XX/XX
Date in which the order will be or has been sent.
Add the number of the days for the delivery (indicated in the table above) to this date and you’ll get approximately the delivery
date.
- Estimated shipping date:
XX/XX/XX
Our usual suppliers don’t have the requested item(s) in stock. In this case, the delivery date could exceed 2/3
weeks.
- Partial forwarding: XX/XX/XX > FINAL
XX/XX/XX
The first date specifies that a part of the requested item(s) is available in stock and is going to be sent on the indicated day, while the second date shows the forwarding day for the rest of the item(s).
The second forwarding is at our expense.
- Cancelled order: nnnnn
Possible reasons: out of stock, the address data are incomplete, etc.. .
How to
pay
You can pay by credit card (Visa, MasterCard) or
Bank
transfer.
Credit
Card
The credit card data are written in the safe server (https) of Banco Sabadell which guarantees a strictly confidential and sure operation.
EuroSheetMusic.com DO NOT receive the credit card data and consequently
DO NOT dispose of them nor record them.
Exclusively qualified credit cards with authorization VERIFIED BY VISA
for the OnLine purchases are accepted.
Bank
transfer
Contact your bank and to carry a
transfer, indicating name and number of order, for the full
amount in Euro (including postal charges) to :
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|
PARTITURAS NETWORK SL |
| Bank: |
LA CAIXA D'ESTALVIS I PENSIONS
RBLA. BISBE POL, 54
08350 Arenys de Mar (Barcelona) Spain |
| IBAN: |
ES15 2100 0029 1102 0041 6226 |
| SWIFT: |
CAIXESBBXXX |
| BIC: |
CAIXESBB |
| Account: |
2100 0029 11 0200416226 |
Contact
US
E-mail: mail form
Phone: +34 93 795 85 50
(hours: 10-13 // 15-18 weekdays)
Fax : +34 93 795 85 39
Postal address:
Partituras Network SL
c/ Alselm Clavé, 59 bajo
08350 Arenys de Mar (Barcelona)
Spain
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